Service Assistant (Admin)

Arey’s Pond Boat Yard, on Cape Cod, is a full-service waterfront marine center, which strives to promote a small, classic boat yard culture. In addition to building and designing our classic catboats, we offer a range of services including maintenance and repairs, rigging, seasonal mooring rentals, boat storage, engine repair and sales, metal fabrication, and canvas work. Arey’s Pond Boat Yard is a growing business that provides a welcoming environment with a strong team-work ethic. We are currently seeking to fill the position of Service Assistant.

Day to day, someone in this role is responsible for communicating with customers via phone and email, working with the Service Manager to coordinate projects, build work orders and estimates and maintain the front store. This position is based out of our waterfront office. For those with sailing experience, or those willing to learn, there are fun opportunities to regularly get out on the water.

We are looking for a motivated individual with excellent communication, time management and decision-making skills. Being comfortable learning new computer technology is essential. Prior customer service experience is ideal, and though knowledge and experience with boats and sailing is a plus, it is not a requirement. For someone with no prior experience in the marine industry, we expect that it would take a year to become truly fluid and self-sufficient in the role. This role comes with a high potential for growth within the company.

This is a full-time position with full benefits, available after a probationary period.